Privacy Policy
The website https://www.luz.si is managed by the company LUZ, d.d., Verovškova ulica 64, 1000 Ljubljana, registration number 5077923000.
Privacy Policy
All our activities and data processing are in accordance with European legislation (General Data Protection Regulation (GDPR)) and the national legislation of the Republic of Slovenia (Personal Data Protection Act (ZVOP-2)). We undertake that the obtained data will not be sold, lent, or otherwise forwarded to third parties. Users of personal data are the internal departments of LUZ d.d. and its contractual processors, with whom we have concluded an appropriate contract on the processing of personal data. In the event of filling out a contact form, they are used for the purpose of providing a response or preparing an offer for the desired service.
Personal Data Retention Period
Data is processed and stored for as long as required by the purpose for which it was collected. Data collected for purposes related to the performance of a contract between us and you is kept until such contract is fully performed. Data collected for the purposes of our legitimate interests is kept for as long as necessary to fulfill those purposes.
After the expiry of the retention period, the Data is irreversibly deleted. Therefore, the right of access, the right to erasure, the right to rectification, and the right to data portability can no longer be enforced after the expiry of the retention period.
User Rights
Users may request access to your personal data that we store and request restriction of processing, rectification, or erasure of your data via the following email address: info@luz.si.
Security
Communication between the user and the website takes place via an encrypted SSL connection using the HTTPS protocol. In this way, any interception of data between the user and the website is prevented.
Cookies
Cookies are digital identifiers that websites store on the device you use to access the internet. Through them, the website recognizes a returning visitor or remembers certain information from previous visits. You can manage cookie settings in your browser settings, where you can choose to enable, restrict, or remove stored cookies at any time.
What are cookies?
Cookies are small text files that are stored on the user’s computer when visiting a website. A cookie contains the name of the domain it belongs to, a value, and the cookie’s expiration time. Upon a return visit, the website can reuse the values from the cookies.
Why are cookies used?
Cookies themselves are not harmful; in most cases, they are used for online logins, shopping carts, keeping website traffic statistics, etc. With the help of cookies, the use of websites is easier and friendlier. With view statistics, website owners can determine which content is interesting and make it even more engaging.
Types of cookies
- temporary cookies
Temporary or session cookies are loaded onto the computer when visiting a website and are valid until the end of the session or until the browser is closed. They are mainly used for shopping carts, current website traffic statistics, etc. - persistent cookies
Persistent cookies remain stored even after the browser is closed. They can store data about automatic logins, e.g., to a forum, data about website customizations, etc. - first-party cookies
These are cookies created by the website you are visiting. They can be temporary or persistent. - third-party cookies
These are cookies created by so-called partner subpages on the original website. Examples of this can be advertising services, social plugins (Facebook, Twitter), etc.
Which cookies do we use on our website?
| Cookie name | Retention duration | Purpose |
|---|---|---|
| _ga_* | 1 year 1 month 4 days | Google Analytics uses this cookie to store information related to page views and website statistics. |
| _ga | 1 year 1 month 4 days | Google Analytics uses this cookie to generate statistical reports on visitors, sessions, and campaigns. The information is stored anonymously and contains a randomly generated identifier used to distinguish individual users. |
Cookie Settings
When you first access our website, you can choose your cookie settings in the cookie consent tool. This allows you to decide whether optional cookies can be stored on your device.
You can accept or reject non-essential cookies according to your preferences. Cookies that are necessary for the basic operation and security of the website cannot be disabled. Your chosen settings will apply to future visits from the same device unless you update your choices.
You can also adjust cookie settings directly in your web browser. Most browsers allow users to view, block, delete, or control cookies for all websites they visit. The exact process depends on the browser you use, including commonly used browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, and Safari.
Third-party advertising cookies can be managed or disabled through available online settings tools such as the Digital Advertising Alliance, the Network Advertising Initiative, or Your Online Choices, which is intended for users in the European Union.